What is one key outcome assessed by OL training?

• A. Public speaking proficiency.
• B. Communication effectiveness, knowledge of campus resources, and ability to guide students to appropriate services.
• C. Knowledge of campus security procedures.
• D. Expertise in event marketing.

Answer: (B)

The key outcome is being able to communicate effectively, know campus resources, and guide students to the right services. Orientation Leaders need to connect with new students, explain options clearly, and point them to where they can get help—whether that’s counseling, academic advising, or financial aid. This combination shows practical readiness to support students as they navigate campus life, which is the heart of OL training.

Public speaking can be part of an OL’s skill set, but it’s not enough on its own to demonstrate readiness to assist students with real-world referrals. Knowledge of campus security procedures is important in certain contexts but not the broad, everyday goal of guiding newcomers. Expertise in event marketing is also less central to the core responsibilities of helping students access resources and services. That broader, action-oriented outcome—communication plus resource navigation plus referrals—best captures what OL training aims to develop.