How should OLs handle confidential information overheard during orientations?

• A. Share with other students to illustrate concerns.
• B. Do not disclose; keep it confidential unless required to share with authorized staff; follow privacy guidelines.
• C. Post online for transparency.
• D. Keep it in a notebook and forget.

Answer: (B)

Handling confidential information overheard during orientations hinges on discretion and following privacy guidelines. The best approach is to keep it confidential and only share with authorized staff when required by policy or law. This protects students’ privacy, preserves trust, and keeps you aligned with campus rules. If a concern involves safety or welfare, escalate through the proper channels to designated staff rather than informing peers. Avoid sharing with others, posting online, or jotting notes in an unsecured place; use the approved, privacy-compliant reporting paths.